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Vendor Risk

The TPRM workspace where agent-produced evidence meets human judgment — portfolio view, per-relationship residual risk, and a signals inbox that only fires when something material changes.

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What it is

Vendor Risk — in detail.

Vendor Risk is TrustVendor's third-party risk management workspace. The portfolio view ranks every monitored vendor by residual risk — a deterministic score computed from agent-produced claims filtered to the data classes, integration scope, and geography you actually share with that vendor. Two customers of the same vendor can hold very different residual risk scores because the score is relationship-scoped, not global. Score movements are always explainable: every component traces to a specific agent-produced claim with an artifact ID and a sha256-verified snapshot.

The signals inbox surfaces what the Extractor and Triage agents flagged as material since your last review. A SOC 2 scope reduction that strips the Confidentiality criterion from a vendor processing your PII is critical. The same change for a vendor you share no data with is informational. The Triage agent makes that distinction automatically from your relationship configuration — severity and SLA are deterministic outputs, not editorial judgments. Every signal row carries the artifact ID and extractor version that produced it, so you can open the evidence drawer from the inbox and see the exact source sentence the agent read.

The evidence viewer is embedded in every vendor profile. When you open a certification claim, you see the source text with the supporting sentence highlighted, the artifact ID, the sha256 of the stored snapshot, and the extractor version that produced the claim. Verification runs client-side in one click — the computation runs in the browser against the live storage backend, not against a value TrustVendor supplies. When your auditor asks for primary evidence, you present a hash-linked snapshot that is reproducible from the sha256 alone.

How it works

Three steps,
fully auditable.

Onboard 01

Add a vendor by domain name. The Resolver agent builds the identity graph, links to existing public evidence, and initiates monitoring. Import your whole register by CSV or sync from your GRC platform. Identities below 0.8 confidence enter the human review queue before any claims are written.

Configure 02

Set data classes, integration criticality, and geographic scope for each relationship. These parameters feed the Triage agent's materiality decisions and the deterministic residual risk computation. The same vendor can carry different risk levels across different parts of your organization.

Review 03

Continuous evidence collection, signal delivery, and score updates run automatically. Your team engages when agents flag something for human review — a low-confidence identity, an unverified critical claim, or a score threshold breach. Reviews are driven by agent output, not by calendar.

What you get

Built for teams that
have to prove things.

Portfolio by residual risk

Every vendor ranked by the risk it poses to your specific data exposure. Score badges show posture and assurance from agent-produced claims. The signals inbox shows what the Triage agent flagged as material today.

Embedded evidence viewer

Every claim in a vendor profile links to the exact character span in the hashed, immutable snapshot that backs it. Hash verification runs client-side — your auditors compute the result themselves, no trust in TrustVendor required.

Human-in-the-loop review queue

Entity resolutions below 0.8 confidence, unverified critical claims, and Verifier-flagged findings enter a review queue. Your team decides — and the decision is logged against the agent version that raised the flag.

What the agents will never do

Agent guarantees,
in plain terms.

Agents produce claims, never numbers. Scoring is deterministic Go arithmetic over those claims — models never run in the scoring path.

Every claim cites a hashed, immutable snapshot span. No claim is written to the database without an artifact_id and a validated quote hash.

Extractor agents are prompt-versioned. Every claim records the prompt file, model, and schema version that produced it. A regression is a rollback, not a data loss.

The Analyst agent's system prompt forbids it from asserting a fact it cannot cite. Warnings surface in the response envelope when tool results are incomplete — the answer is never silently filtered.

Sample

What it looks
like in practice.

Portfolio — sorted by residual risk 1 pending review

Acme Analytics

Analytics · PHI, PII

Posture / Assurance

84 / 71

Residual risk

High

Open signals

1 medium

BrightPath Health

REVIEW

Healthcare SaaS · PHI

Posture / Assurance

79 / 52

Residual risk

High

Open signals

1 medium

ClearStream Data

Data pipeline · PII

Posture / Assurance

91 / 88

Residual risk

Medium

Open signals

None

Common questions

Answered plainly.

How does residual risk differ from the posture score?
The posture score measures what controls a vendor claims to have — it is global and identical for every customer of that vendor. Residual risk is relationship-scoped: it factors in what data classes you share, your integration depth, and whether the vendor's claimed controls actually cover your exposure. Two customers of the same vendor can hold very different residual risk scores.
How do signals get routed to my team?
Signals are delivered to your configured channels within the SLA for their severity: critical within 15 minutes, high within 1 hour, medium within 4 hours. Channels include Slack, Microsoft Teams, Jira, PagerDuty, and outbound webhooks. Routing rules are per-vendor-group and per-severity — PHI vendors can route to a different on-call channel than low-criticality tools.
Can I send evidence requests to vendors directly from the workspace?
Yes. The workspace supports structured evidence requests — you send a request to a vendor contact, they respond with a document link or an upload, and TrustVendor runs it through the same extraction pipeline as public sources. Privately shared SOC 2 reports become span-cited evidence with the same agent provenance as public claims.
What happens when a vendor relationship ends?
You archive the vendor relationship, which stops monitoring and removes it from your active portfolio. All historical signals, scores, and evidence remain accessible in the archive for the retention period you configure. The evidence of what you knew during the active relationship period is preserved for audit purposes.
How do you handle vendors that are subsidiaries of other monitored vendors?
TrustVendor models corporate relationships as edges in the vendor graph — subsidiary_of, acquired_by, hosted_on. When you monitor a vendor, subprocessor concentration risk surfaces automatically: if eleven of your vendors share the same underlying infrastructure provider, that concentration appears in your portfolio view.

See it live

Vendor Risk
on your vendors.

Book a 30-minute demo. We’ll run it live on vendors from your register — not demo data.

We will respond within one business day.